Frequently Asked Questions
If you are looking for product troubleshooting information or instruction manuals, you can find all the manuals on the product page of the specific product you purchased. You can visit either the Residential or Commercial product landing pages and then locate the product you are referring to. There, you will find the relevant instruction manual.
If the pump is hard to screw in, it's because the supply tube is in the way. If this problem occurs, try screwing the pump assembly in THEN screw the hose assembly in after. This helps avoid the pump threads not lining up with the tank threads.
If air is leaking from the pump/tank connection, you may need to lubricate the pump seal. If there is a pressure relief valve on the sprayer, the valve may be open. A click to the right closes the valve to seal and build pressure again.
The unit should be cleaned after every use. This prevents clogs and damaging of the seals.
After the unit is clean, the hose assembly (supply tube, hose, flow control, and wand) should be removed from the tank. The flow control should be in locked position for proper drainage and drying. Loosen the pump assembly but leave it in the tank when storing. Store all components in a clean, dry area.
The recommended lubrication to be used is Petroleum Jelly.
This could mean that the nozzle, wand, or hose is clogged. To fix this problem, each piece needs to be taken apart and cleaned properly. Another possibility is that the solution being used is too thick. Refer to the manufacturer's guidelines to ensure the solution can be used in this sprayer.
Unscrew the pump from the tank, unlock the pump handle and pull it out as far as it will go. With a flat head screwdriver, push down on the tabs on each side of the pump (located right under the pump handle) to release the locking cap. Pull up on the handle and the plunger assembly will come out of the pump cylinder.
If only air is coming out when trying to spray, that means the supply tube isn't attached correctly. To fix this problem, unscrew and pull off the hose from the tank. Then, unscrew the pump from the tank and get the supply tube out from inside. Reattach the supply tube to the hose, insert back into the tank, and screw the hose back on.
If only the plunger assembly is coming out of the tank and not the pump cylinder it is because the seal has expanded. To fix this, put warm soapy water in the funnel top and let it sit for a few minutes. If it isn't already, the pump cylinder seal needs to be lubricated before each use to avoid having this happen.
ANATOMY OF A SPRAYER
